Fill out the contact form below and we will do our best to respond to you within 1 business day. For repairs and re-calibrations, please mention the model of your IR sensing product and its' serial number. A description of product symptoms are required to recieve an RMA. Example: PSC-SSS-Laser-LT, SN# 9406999, no 4-20 mA output.
If you wish to recieve an RMA or follow-up on an existing RMA, please call 774-399-0500 and ask for Cindy Merritt. Must have RMA number on hand for a follow-up. Note: If a product is sent in and deemed unrepairable, a $150.00 evaluation fee will be charged.